Welcome to Crust & Ember Pizzeria (“we”, “our”, “us”). By accessing or using our website at capturemountbrowse.xyz (the Site), you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use the Site. This policy governs your use of our online ordering and information services for a pizzeria offering dine-in, takeout, and delivery of pizzas, sides, beverages, and related items (collectively the “Products”).
Acceptance and modification. By using the Site you consent to these Terms. We may modify these terms at any time by posting the revised terms on the Site. Your continued use after changes constitute acceptance. If you do not agree to the revised terms, you must stop using the Site.
Eligibility and account. You must be at least 18 years old to place orders. You may create an account or place orders as a guest. You are responsible for maintaining the confidentiality of any password and account information. You agree to provide accurate and current information and to update it as needed. You authorize us to contact you using the information provided for order confirmations and updates.
Products and ordering. Our menu and Product descriptions are for general information only. We reserve the right to limit quantities, substitute items, or modify prices without notice when required for supply, safety, or operational reasons. All orders are subject to availability and acceptance. We may cancel or refuse a service at our discretion, including for suspected fraud or non-payment.
Pricing, payments and currency. Prices are shown in £ and include applicable taxes where required by law. Payment methods are those described on the Site at the time of purchase. You authorize us to charge the total amount for your order. If a payment is rejected or reversed, we may cancel the order without liability. We use reasonable security measures to protect payment information, but cannot guarantee complete security.
Delivery and pickup. We offer delivery or pickup depending on location. Delivery times are estimates and not guaranteed. If you are not available to receive a delivery, a redelivery or pickup may incur additional fees. You must verify the order upon receipt and report any issues promptly. For takeout orders, please present original payment receipts where required.
Cancellation, refunds and returns. You may cancel an order within the applicable window before preparation or dispatch, subject to a possible fee. We do not accept returns for freshly prepared food, except as required by applicable law. Any refunds will be issued to the original payment method as determined by our policy at the time of cancellation.
Allergies and dietary information. We provide allergen information to the best of our ability. You are responsible for communicating any dietary restrictions and ensuring that orders are prepared in accordance with your needs. We cannot guarantee that cross-contamination will not occur in shared kitchen environments.
Delivery restrictions. We may restrict delivery to certain areas or times. For example, orders to 12 Baker Street in London, United Kingdom may be unavailable at certain hours. If delivery is not possible, we will offer alternative arrangements. We are not liable for delays caused by weather, traffic, or third-party carriers.
Intellectual property. All content on the Site, including menus, logos, images, text, and software, is the property of Crust & Ember Pizzeria or its licensors and is protected by applicable intellectual property laws. You may use the Site solely for personal, non-commercial purposes and must not reproduce, modify, or distribute content without our prior written consent.
Privacy and data protection. Our Privacy Policy explains how we collect, use, and protect your information. By using the Site, you consent to our processing of personal data as described therein. We may share data with third-party service providers to process and deliver your orders. You should review the Privacy Policy for details about data retention and your rights.
Limitation of liability. To the extent permitted by law, our total liability arising out of or in connection with these Terms or your use of the Site shall be limited to the amount paid for the relevant order or, where no payment was made, to a maximum of £ equivalent. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of profits or business opportunities, or for issues arising from third-party services.
Indemnification. You agree to indemnify, defend, and hold harmless Crust & Ember Pizzeria, including its officers, directors, employees, and agents, from and against any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Site, violations of these Terms, or infringement of any third-party rights.
Termination. We may suspend or terminate your access to the Site at any time for any reason, including violation of these Terms or suspected fraudulent or abusive activity. Sections relating to intellectual property, privacy, and liability survive termination.
Governing law and dispute resolution. These Terms are governed by the laws of United Kingdom without regard to its conflict of laws provisions. Any disputes shall be resolved through binding arbitration or local courts, as applicable. Notwithstanding the foregoing, nothing in these Terms prevents you from seeking injunctive relief in a court of competent jurisdiction for matters involving IP rights or misuse of the Site.
Requests for changes and contact. If you have any questions about these Terms, please contact us at +44 20 7946 0123 or through our site at capturemountbrowse.xyz. We may update contact details from time to time, and such updates will not alter the basic terms of this agreement.
Entire agreement. These Terms, together with any policies referenced herein, constitute the entire agreement between you and Crust & Ember Pizzeria regarding your use of the Site and supersede all prior or contemporaneous communications and proposals. If any provision is found to be unenforceable, the remaining provisions will remain in effect and enforceable.